"Frequently Asked Questions"
1. Are your soaps all natural?
Yes! Our soaps are made from all natural ingredients. We do not use animal products (other than beeswax & lanolin) and our products have never been tested on animals.
The only exception to this rule is our products with fragrance oils. A strong customer demand for scents that cannot be reproduced naturally convinced us to deviate from our "all natural" line. With that being said, we have chosen a line of fragrance oils that contain no phthalates.
2. Are your products organic?
We do use certain oils that are organic. Due to the exhorbitant cost of some organic ingredients, we use as many organic herbs, oils, teas, & extracts as we possibly can and are converting our products over to organic daily. Your continued support of our business will insure that we can successfully build toward having an almost completely organic product line.
3. Are your colorants safe for the body?
In the past, we used FD&C universal oil & water based colorants approved by the FDA as body safe.
As our company has evolved, we have almost completely switched our colorants to natural oxides & micas.
Natural soap does NOT have to be white, cream, & brown!
4. Why doesn't my soap that I received look like the picture on your site?
Being hand made, our soap will turn our differently each time that we make it. We may have tried a new colorant or we could have purchased the same scent from a different company that reacted differently. Any fragrance oil that contains vanilla in cold processed soap will oxidize and darken over time unless we add a vanilla stablizer or titanium dioxide to the soap, which we do not care to do. We are also moving toward using natural colorants in place of chemical colorants. These will react differently in soap. Please do not be upset if the soap you receive is not identical to the pictures on the site. It will be hand crafted with the ingredients listed on the site & the scent that you purchase is the scent you will receive.
5. Why is your soap $5.00 a bar?
Hand crafted soap is a labor intensive process. We must measure the oils, temperatures, combine all of the ingredients to perfection to create a quality product. The soap must then "cure" for several weeks before we can ship it to your door. Buying hand crafted soap is no different than buying hand made furniture. The price tag may be a little higher, but the quality of the product is higher as well. Not to mention the fact that unlike large commercial "soap" manufacturers, we care about the ingredients that you are putting on your skin and into your body. Isn't peace of mind regarding your skin's health worth $5.00?
6. How long can I expect my soap to last?
It depends on the frequency of use. With normal use, our bars of soap have been known to last for a month or longer. We have had reports from those that shower more frequently (twice a day or more)that they lasted 5-7 days.
Making sure that your hand crafted soap is well drained in between uses is of the utmost importance. Since the natural glycerine remains in the soap, it will melt if exposed to water for extended periods of time.
7. Do you hand make all of your items?
There are many personal care companies that will purchase things like lotion, bath gel, shampoo, etc in bulk containers and pour them into bottles, color them, scent them, & sell them. Most of these are laden with chemicals and known skin irritants.
We hand make each product that we sell from start to finish.
8. Can I wash my hair or shave with this soap?
Yes! Check the ingredients list or email us about a specific soap to inquire about our recommendations for which bar to use for specific applications.
9. What if I am allergic to one of your ingredients?
If you are allergic to any one of our ingredients, please email us. We can substitute different oils or butters in all of our products. As an example, if you have a nut allergy, we can easily subsitute grapeseed oil for almond oil. All you have to do is let us know!
10. Is this old fashioned "lye" soap?
Yes and no. Old fashioned lye soap was typically lye heavy and would irritate or burn the skin due to the heavy lye content. It was soap in the general sense, but created a bad name for itself in the process.
The truth is: NO soap can be made with out lye. If it doesn't contain lye, it cannot legally carry the name "soap".
In our kitchen, lye is carefully measured and combined with rain water and skin soothing oils. The lye then disappears in the chemical process refered to as "saponificaton". By the time the soap is completed, all of the lye is gone.
If you have any questions not presented here, please send us an email
and we would be happy to help you in any way that we can.